Jewelry Return Policy

Returns and Refund Policy

Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order? Please contact me if you have any problems with your order. If you receive your item and there is a problem with it (which I sincerely hope there would not happen!!), then I will provide you with a refund. I must be notified within 7 days of your receiving the item in order for you to receive the refund. The item must also be returned to me in its original condition. I will refund the cost of the item. The money will be refunded to you within 48 hours of my receiving the item back to me in its original condition.This is for the protection of the buyer as well as the seller.

Gift: If you are the recipient of a gift from my shop, only the purchaser of the item may ask for a refund. As the recipient, you can exchange the item for an item of equal value. You may not ask for a refund in cash value if you are a recipient of a gift. Only the purchaser can have the cash value refunded to their credit card.

Custom orders: I handle refunds for custom orders on a case-by-case basis. If the piece has been so customized that I cannot resell it, I will not issue a refund. Please ask before you commit to a custom order.